Dear patients and relatives,
as a basis for improving our services, it is important for us to know how you felt treated and cared for by us and how satisfied you were with our services.
We would therefore be delighted if you would take some time to answer the following questions. Your answers will of course be treated anonymously and confidentially and cannot be traced back to you.
If you do not wish to take part in the electronic version of our survey, please take the opportunity to send us your feedback in a paper version, which you can find on every ward. There is also a letterbox there for you to post your feedback.
For further suggestions, praise and criticism, please contact our praise and complaints management team on 0241 80-80631 or by e-mail at beschwerdeukaachende.
Thank you for your support!